Privacy Policy

At SOVA, we take care of your jewellery, your experience, and your privacy. This policy explains how we handle the personal information you share when visiting our website or booking a private appointment.

1. What We Collect

We may collect:

Your name, email, phone number
Appointment details and correspondence
Payment information (processed securely via our payment provider)
Website usage data, via cookies and analytics

We collect only what is necessary to provide the experience and service you expect from SOVA.

2. How We Use Your Information

Your information is used to:

Respond to enquiries and schedule private appointments
Process orders and payments
Provide ongoing support for your jewellery
Occasionally share updates you have opted into
Understand and improve our website and services

3. How We Protect Your Data

Your privacy is taken seriously. Data is stored securely and accessed only by those delivering your SOVA experience.

4. Sharing Your Information

We never sell or trade your data. We may share it with trusted partners (payment providers, analytics tools) strictly to deliver our services.

5. Your Rights

You can:

Access the personal information we hold about you
Correct inaccuracies
Request deletion of your data
Withdraw consent where applicable

Contact clare@sovastudio.co.uk to exercise any of these rights.

6. Cookies

Our website may use cookies to enhance your experience. You may disable cookies in your browser settings, though some features may then be limited.

7. Changes to This Policy

We may update this policy as our services evolve. Updates will be posted here with a revised effective date.

8. Contact

Questions about your privacy or this policy? Reach out to us:
Email: clare@sovastudio.co.uk